Karen & William Mason II

Dear Kay:

Thanks again for all of your help in the just completed listing and selling of our condominium.  Your March 20 letter requesting feedback on the service you provided is just one more example of what separates you from most other realtors.  Not only did you do a wonderful job throughout the process, you also cared enough to follow up after the sale was completed.

The initial buyer of our property ended up providing more challenges and frustrations than any of us had experienced before in a real estate transaction.  You walked the careful line trying your best to complete the sale while always looking out for our best interests.

When this sale finally fell apart, you moved quickly to re-list the property.  You promoted it aggressively through open houses and following up with potential buyers who had previously show interest in the property.  The property sold again almost immediately, and with your continued attention to detail this sale concluded without any issues.

Throughout the process you professionally managed every step, did more homework than we have ever seen any realtor do and provided great advice.

You are welcome to share this letter with any prospective clients.  We would also be happy to talk with any client who would like a verbal reference.

Sincerely,

Karen & William Mason II

Jaelyne Jacsen

Hi Kay:

They say "actions speak louder than words."  I hope my three referrals to you can express how I feel about the services you have provided for me.

My children and I are in love with our new home.  We each have our own bedrooms and the neighbors are great!

Thanks again for everything!

Jaelyne Jacsen

Janet Tamburo

Dear Kay,

Thank you so much for your assistance in selling my house, seeing to all of the things that needed to be done before and after the move, and being there on moving day.  I very much appreciated it. 

I would like to commend you on your honesty and very insightful help that you provided me.  You were always available and always looking out for me as your client.    I learned a lot about the “ins and outs” of the real estate business from you when you provided all of your complete explanations.  While it was a lot to absorb for me, I appreciated the time and patience that you took to explain everything….sometimes many times. 

You were also, very cognizant of my individual situation regarding the commitment I had made to my company during the merger with Wachovia Bank.  You knew my timing and the hardships it would cause me, if the timing did not work out just right.  It did and I am grateful to you for that.

And you did all of this for me, while going through a major re-model of your own home and having your personal life in turmoil.

Thank you Kay… I appreciated the professionalism and friendship.

 Regards….

 Janet Tamburo

Pinetop, Arizona

Paulette C. Fiedor & Bill Carpenter

Dear Kay -

Elaine K.

Hi Kay,

I think the most important things that were great about working with you were:

1)  Your honesty/integrity;

2) Your conscientious attention to details and making sure things were correct; and,

3) That you’re one heck of a nice lady!  (Fun, too!)

Thanks again for all of your hard work!

Elaine K.

Bonnie Ruggerello

Honest, hard working, knowledgeable and well informed.  Kay is a great communicator and keeps you in the loop every step of the way until you have found the property that you are looking for.  Always easy to reach, returns calls and does her homework, Kay never makes you feel pressured.  She is very hands on and a pleasure to work with.  I wouldn’t hesitate to recommend Kay to anyone who is in need of a great realtor!

Bonnie Ruggerello

Sylvia Jonathan

Dear Kay,

I've written this recommendation of your work to share with others.

Details of the Recommendation: "I had the good fortune to work two deals with Kay when she represented a seller and when she represented a buyer. Both times I was impressed how organized and professional she was during the transactions. One of the purchases was particularly challenging due to the lender, and she was tenacious yet pleasant throughout. I look forward to working with Kay again."

Sylvia Jonathan
Coldwell Banker Platinum Properties

Barbara J.. Swindall

Dear Kay,

I want to thank you again for doing such a superb job representing the buyers in our recent transaction in Newport Beach.  Your professionalism and attention to detail were wonderful.

I have been in the business for 20 years and you stand out as an exceptional agent.  You were very thorough in researching all aspects of the property your clients were buying and you did it in a positive way. Your enthusiasm throughout our escrow was a joy and your daily communication made the escrow smooth and without surprises. 

I hope to do many transactions with you in the future!

With kind regards,

Barbara J.. Swindall

Senior Residential Sales Associate

Coldwell Banker

David L. Chen

To Whom It May Concern:

I had the wonderful privilege of working with Kay.  She helped me find a place that I liked in Irvine despite the high prices of real estate in California.  She is a joy to work with and a lot of fun, and really catered to what I wanted and what I need in a home.  I met up with her to look at places and we warmed up quickly.

David L. Chen

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Dave Sutherland

Kay, thanks for allowing us to express our appreciation.

We were thankful to have worked with you.  Thank you for taking the time to learn our preferences and pace in the process of finding a home that fit us!  We appreciated your preparation with route and information ahead of time.  It was very noticeable that the signing of the agreement was not the end of your assistance.  You continued to help us solve issues unique to our situation.  We needed a 'partner' and you admirably fit the requirement.  You can count on us to refer others to you.  We wish you well in the future.

Dave Sutherland, Western Region Director

Injoy Stewardship Services

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Vada & Dave Moon

Dear Kay,

Dave and I both want to thank you for the terrific job you did for us on selling our home on "Birdsong."  We couldn't have chosen a better "Realtor."

Vada & Dave Moon

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Oscar Arjona & Ron Strother

Kay,

As luck would have it, we found you at an Open House and it turned out to be our lucky day!  We felt that you were honestly concerned in finding the right house for us. We appreciated your professional approach and that we did not feel we were talking to a pushy salesperson.  We will be more than happy to refer you!

Oscar Arjona

Ron Strother

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Cora Behunin

To Whom It May Concern:

Manuel & Socorro Gutierrez

Kay,

Thank you for all of your help finding us a home in Irvine.  We will recommend you to our friends.  God Bless You Kay!

Thank you,

Manuel & Socorro Gutierrez

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Staci Pinkley

Dear Kay,

       I am writing this on behalf of my father, Don Oliver, Sr., as he is not very computer savvy nor eloquent with words. However, how he feels about the service you provided to him when selling his home is easy to translate. You were able to take a painstaking process of selling his home after 26 years and make it easy, enjoyable and not too mention profitable. He claims you were always "on the job" bringing things to the home to add "special touches" that he knew made the difference. The constant communication eased his woes about the process and he felt that even though you were a "busy lady" he was the most important client at that time. With your honesty and candor he trusted you and your knowledge of your business is beyond reproach.   He said he felt like you were always there, even when you were sick and it was easy to see that he felt his best interests were at heart.
      
       On a personal note I want to thank you for taking such good care of the men in my life including my brother DJ-my dad is the most generous, kindhearted and loving person I know and sometimes he is taken advantage of due to his kind nature. You on the other hand, treated him with respect and gave him peace at a time when the pressures of selling a home weighed heavy on his mind and heart.   Not to mention when we began the process of looking for a home here in Missouri you became the benchmark of service he expected and no one even came close. It is important in an industry like real estate-where Realtors are a dime a dozen that you stand out and make a difference to people who rely and count on you to take care of one of the biggest transactions of their lives... Kay, you have done just that and more... Thank you!
      
Have a wonderful fall season...

Staci Pinkley
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Soledad Stromme

To Whom It May Concern:

Soledad Stromme

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D.J. Oliver, Jr.

Kay,

Thanks again for all your hard work.  You really made buying my first home as simple and painless as possible.  You were always available and if not, you returned calls immediately.  If felt like I was very well informed about every step in the home-buying process.  I will definitely refer you to my friends and family when a home purchase/sell comes up.  Thanks again for all your help. 

D.J. Oliver, Jr.
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